Skip to Content

Is Commercial-off-the-Shelf Software Maintenance a Supply or Service? - White Paper

October 15, 2016

Updated 12/28/16

This White Paper explains whether software maintenance is considered a supply or a service, defines why the differentiation is important, and describes the issues that may arise from differing opinions. This resource also clarifies the various laws, regulations, concepts, and practices to help the reader make his or her own determination. Additionally, this paper discusses how software maintenance is to be considered when being purchased through various purchasing vehicles, how the FAR differentiates it, and how the Government classifies it.